Straight answers for local service businesses
Your website needs photos of your actual work, your actual truck, and your actual face. The highest-value contractor website photos are finished-job shots in homes that look like your customers' homes, clean before-and-afters, and one decent picture of you or your crew. Skip stock photos, blurry close-ups with no context, and anything that shows a customer's house number or a stranger's face. You can shoot everything you need on a phone in about two weeks of normal jobs.
Five kinds, in this order of value:
That's it. Everything else is optional.
Yes. Not because they look bad, but because they look like everyone else. The smiling model in a hard hat with perfect teeth is on four hundred other plumbing sites. Homeowners have seen it. It reads as "this company didn't have any photos of their own work."
Here's the part people miss: stock photos also cost you the local signal. A photo of a finished paver patio with a New England stone wall behind it tells a homeowner in Medford that you work on houses like theirs. A generic patio from a photo library tells them nothing.
If you only have three real photos, use three real photos. Three beats thirty fakes.
Run this on every job and you'll have more contractor website photos than you can use inside a month.
Five photos. Two minutes total. The discipline is standing in the same spot for the before and after, because a matched pair is worth ten mismatched ones.
You don't need a camera. You need light and a clean frame.
One more: shoot landscape (sideways) for most website use. Vertical photos are great for phones and terrible for the wide banner spots on a website.
This is where most sites go wrong.
Fewer than you'd guess. A strong site runs on maybe 15 to 25 good photos total. A homepage might use five or six. Each service page needs two or three that match that specific service. A gallery page with 12 excellent shots beats one with 80 mediocre ones, because nobody scrolls 80 photos and the weak ones drag down your best work.
Cut ruthlessly. If a photo is your seventh-best water heater install, it doesn't belong.
Match the photo to the page. That sounds obvious and almost nobody does it.
If you can, add a one-line caption under each job: what it was, which town. "Sump pump replacement, Arlington." That caption does quiet work for local search and answers the homeowner's real question, which is whether you work near them.
They can, and it matters. A phone photo straight off the camera can be five or ten megabytes. Twenty of those on one page and your site crawls on a cell connection, which is where most of your customers are.
Any decent site setup compresses and resizes images automatically. If yours doesn't, run photos through a free compressor before uploading, or ask whoever manages your site whether image optimization is turned on. It's a one-time fix.
Make it part of closing out the job, not a favor. Same as cleaning up the site.
Create one shared album or group chat. Every tech drops their five shots in at the end of the day. Once a month, someone spends twenty minutes picking the best ones and swapping out the weakest photos on the site. That's the whole system.
The landscaper booked through July isn't booked because of great photography. But when two quotes land in the same inbox, the one with real pictures of real yards in the same zip code is the one that gets the call back.
Usually no. Phone photos of real jobs work fine and look more honest. The one case worth paying for is a single crew and truck photo, which is hard to take yourself and gets used everywhere from your website to your Google Business Profile.
Legally it varies, but practically you should ask, and always crop out house numbers, street signs, and anything identifying. A quick "mind if I take a few photos for our website?" at the end of the job almost always gets a yes.
Yes, and you should. Google Business Profile photos help you show up and get chosen in local results, so post your best job shots in both places. Add new ones to your profile regularly since fresh photos signal an active business.
Shoot the in-progress work anyway, then pair it with the finished result. A clean rough-in photo next to a finished wall tells a homeowner what they're paying for, and it separates you from whoever did the job badly last time.
A quick swap every few months is plenty. Replace your weakest photos with better ones as you shoot them rather than piling on more, and refresh seasonal images so a landscaping page isn't showing snow in June.
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